By maintaining appointment schedules, processing bills, updating patient records, and performing other essential tasks, Medical Administrative Assistants keep operations running smoothly at hospitals and clinics across the country.

Some job listings refer to the role as medical office assistant or medical receptionist, but no matter what you call them, Medical Administrative Assistants are essential to providing high-quality patient care.

Where Medical Administrative Assistants work in Oklahoma

Medical Administrative Assistants in Oklahoma play a vital role in keeping healthcare facilities running smoothly. They are employed in a variety of settings across the state:

• Hospitals and medical centers: Major healthcare systems such as INTEGRIS Health, OU Health, and Saint Francis Health System hire Medical Administrative Assistants to handle scheduling, patient check-ins, insurance verification, and electronic health records across hospitals and outpatient centers.
• Specialty clinics and outpatient facilities: Clinics specializing in areas like cardiology, orthopedics, and women’s health—particularly in metro areas like Oklahoma City and Tulsa—depend on administrative staff to coordinate care and support daily operations.
• Private practices and group offices: Small and mid-sized practices throughout the state rely on administrative assistants to manage the front desk, communicate with patients, and organize office workflows.

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From busy hospitals to neighborhood clinics, Oklahoma offers strong job opportunities for Medical Administrative Assistants statewide.

Typically, medical admins are required to work under the supervision of a physician, and cannot perform medical tasks. That still leaves plenty of crucial responsibilities that Certified Medical Administrative Assistants can handle, including:

• Scheduling appointments: Confirming, canceling, and rescheduling patient visits
• Assisting with paperwork: Helping patients complete necessary forms during their visits
• Patient communication: Providing information on billing, scheduling, and other inquiries
• Maintaining patient records and schedules: Ensuring medical records are accurate and up to date
• Handling phone communications: Serving as the first point of contact for patients calling the office
• Managing the waiting room: Directing patient flow to maintain an organized environment
• Organizing office supplies: Keeping the office well-stocked and orderly‍
• Billing and insurance: Assisting patients in understanding their insurance coverage and handling billing procedures

According to the NHA, 84% of employers require or encourage certification for Medical Administrative Assistants. Passing the CMAA exam not only gives you leverage to negotiate a higher starting salary, but also proves that you’re ready to take on all of the important responsibilities entrusted to Medical Administrative Assistants.

To be eligible for the CMAA exam, you must have a GED or high school diploma and:

• Have completed a medical administrative assistant training or education program, like Stepful’s, within the last five years.
• Have performed one year of supervised work experience in the medical administrative assistant field within the last three years, or two years of supervised work experience in the medical administrative assistant field within the last five years.