Sometimes called medical receptionists or medical office assistants, medical administrative assistants are essential to the daily operations of hospitals, clinics, and healthcare systems across the country. They use their skills to keep accurate patient records, manage billing and insurance, maintain day-to-day schedules for providers, and help patients access their care.

Where Medical Administrative Assistants work in Ohio

Medical Administrative Assistants in Ohio can choose from a variety of workplace settings, including:

• Hospitals and medical centers: Mid-sized hospitals like Aultman Hospital in Canton and Genesis Hospital in Zanesville offer medical admins a stimulating but not overwhelming work environment.
• Specialty clinics and private practices: For those administrative assistants who welcome unique challenges, specialty clinics such as Akron Children’s Hospital could be a great fit.‍
• Healthcare systems: Large healthcare systems like Mercy Health and OhioHealth employ many capable Medical Administrative Assistants to coordinate their vast operations.

As a Medical Administrative Assistant, you won’t handle medical tasks like drawing blood or running tests, but your work will still include key responsibilities:

• Billing and insurance: Administrative assistants are usually tasked with communicating with insurers and submitting accurate claims.
• Maintaining records: Keeping an accurate record of the care each patient receives and all upcoming appointments is one of the many vital assignments entrusted to medical admins.
• Working with patients: From walking patients through their paperwork to answering questions on the phone, Medical Administrative Assistants often serve as the helpful face of the hospital or clinic they work for.

You don’t technically need a license to be a Medical Administrative Assistant in Ohio, but earning your certification will strengthen your chances of landing a high-salary job. In fact, the NHA reports that 84% of employers nationwide encourage or require certification for Medical Administrative Assistants.

In order to be eligible to take the CMAA exam, you’ll need to have a high school diploma or GED and meet one of these two requirements:

• Completed a Medical Administrative Assistant training program in the last five years
• Performed one year of supervised work in a Medical Administrative Assistant field within the last three years, or two years of supervised work experience in a Medical Administrative Assistant field within the last five years