Medical administrative assistants keep healthcare facilities running by managing scheduling, maintaining records, handling billing, and guiding patients through the insurance process. They are sometimes called medical receptionists or medical office assistants.

Where Medical Administrative Assistants Work in Nevada

In Nevada, medical administrative assistants find employment in various settings, including:

• Hospitals & Medical Centers: Large systems like University Medical Center of Southern Nevada and Renown Health depend on medical admin assistants for admissions, outpatient coordination, emergency scheduling, and surgical support. These roles often lead to specialized or supervisory paths over time.
• Specialty Clinics & Outpatient Facilities: Medical admin assistants are vital in practices focused on pediatrics, orthopedics, dermatology, behavioral health, and women’s health. They handle scheduling, insurance verification, and patient intake. Telehealth roles are growing as assistants manage virtual visits and communication.
• Private Practices & Group Offices: From urban to suburban clinics, medical admin assistants manage front desks, file systems, billing, and scheduling. In multi-provider offices, assistants coordinate complex calendars and manage communications across departments. In small offices, medical admin assistants often take on wide-ranging responsibilities.‍
• Community & Rural Health Centers: Federally qualified health centers and rural clinics serve underserved populations across Nevada. Medical admin assistants help with referrals, public health outreach, and clinic operations. These roles offer broad administrative experience and the chance to make a community impact.

Medical administrative assistants take on a range of tasks that support patients and medical teams. Responsibilities like these make them essential to operational efficiency and patient satisfaction:

• Managing appointments: Booking, confirming, rescheduling, and cancelling to ensure provider schedules run smoothly.
• Updating patient records: Keeping charts current and information well-organized.
• Handling phone calls: Answering inquiries, routing calls, taking messages, and providing information.
• Greeting and guiding patients: Checking in patients, directing them through intake, and managing waiting room flow.
• Explaining billing and insurance: Informing patients about charges, co-pays, and coverage expectations.
• Processing insurance claims: Verifying insurance, completing forms, and assisting with claim follow-ups.
• Replenishing supplies and organizing the office: Keeping the front desk stocked and the workspace efficient.
• Assisting with paperwork: Helping patients complete forms like intake documents or referral requests.

Nevada does not require certification for medical administrative assistants. However, obtaining the CMAA credential is highly recommended.

Certification demonstrates that you have the knowledge and skills needed, which makes you a more competitive job applicant and helps you earn a higher starting salary. According to the NHA, 84% of employers require or encourage certification for medical administrative assistants.

To qualify for the CMAA exam, you must meet these criteria:

• Have a high school diploma or GED
• Have completed a medical administrative assistant training or education program, like Stepful’s, within the past five years

or

• Have one year of supervised work experience in the field within the last three years, or two years of supervised work experience in the field within the past five years