Medical administrative assistants are essential in maintaining the efficiency of healthcare facilities. They handle front-office duties, manage daily workflows, and ensure smooth patient experiences.

In Colorado, these professionals are employed in various settings, including hospitals, outpatient clinics, urgent care centers, and private practices. They are also commonly referred to as medical receptionists or medical office assistants.

Where Medical Administrative Assistants work in Colorado

In Colorado, medical administrative assistants find employment in various settings, including:

• Hospitals and medical centers: Facilities run by Kaiser Permanente, UCHealth, and HCA Healthcare offer roles for administrative assistants to support clinical operations.
• Specialty clinics and outpatient facilities: Clinics that offer specialized services in areas such as cardiology, oncology, and orthopedics often require skilled administrative support.
• Private practices and group practices: Smaller medical offices rely on administrative assistants to ensure efficient patient flow and manage front-desk responsibilities.
• Healthcare networks and systems: You can find opportunities for career growth and specialization at large healthcare systems in Colorado, which employ administrative assistants across multiple departments and locations.

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Skilled administrative professionals are in demand across the state, with higher concentrations of listings in urban areas like Denver and Colorado Springs.

A medical administrative assistant’s duties may vary depending on the healthcare setting, but typically include:

• Assisting with paperwork: Helping patients complete necessary forms during their visits
• Communicating with patients: Providing information on billing, scheduling, and other inquiries
• Handling phone communications: Serving as the first point of contact for patients calling the office
• Maintaining patient records: Ensuring medical records are accurate and up to date
• Managing the waiting room: Directing patient flow to maintain an organized environment
• Organizing office supplies: Keeping the office well-stocked and orderly
• Processing billing and insurance: Assisting patients in understanding their insurance coverage and handling billing procedures
• Scheduling appointments: Confirming, canceling, and rescheduling patient visits

You don’t need to be certified to work as a medical administrative assistant in Colorado, but obtaining the CMAA credential is highly recommended. Certification demonstrates your knowledge and skills to employers, making you a more competitive job applicant and potentially leading to higher starting salaries. 

According to the NHA, 84% of employers require or encourage certification for medical administrative assistants.

To be eligible for the CMAA exam, you must have a GED or high school diploma and:

• Have completed a medical administrative assistant training or education program, like Stepful’s, within the last 5 years

or

• Have 1 year of supervised work experience in the medical administrative assistant field within the last 3 years, or 2 years of supervised work experience in the medical administrative assistant field within the last 5 years.